| Adria Moore | Assistant Director | 343-571-7536 | 250 Tremblay Road | Ottawa | Ontario |
| Andrew Abela | Assistant Director | 416-706-7409 | 715 Peel Road | Montréal | Quebec |
| Christel Ayoub | Usability Researcher | 613-293-7537 | 250 Tremblay Road | Ottawa | Ontario |
|
Cindy-Paola Martinez-Perez |
Design Researcher | 343-571-1022 | 250 Tremblay Road | Ottawa | Ontario |
| Coralie Vilgrain | A/ Usability Research Coordinator | 514-602-6505 | 250 Tremblay Road | Ottawa | Ontario |
| Hyun Ju Lee | Design Researcher | 613-222-8199 | 250 Tremblay Rd | Ottawa | Ontario |
| Jaime Hilditch | Behavioural Researcher | Remote - NCR | Ottawa | Ontario | |
| Joana Katter | Lead, Policy and Program Research | 613-222-8199 | 250 Tremblay Road | Ottawa | Ontario |
| Kalpana Hundlani | Usability Researcher | 613-700-8764 | 250 Tremblay Road | Ottawa | Ontario |
| Kathryn Burke | Assistant Director | 343-549-1451 | 250 Tremblay Road | Ottawa | Ontario |
| Liannet Santos | Research Coordinator | 613-295-4990 | Remote - NCR | Ottawa | Ontario |
|
Michael Kalin |
Director | 613-437-4755 | 250 Tremblay Road | Ottawa | Ontario |
| Paul Thibaudeau | Senior Design Researcher | 343-548-6458 | 250 Tremblay Road | Ottawa | Ontario |
| Ruth Dilao | Senior Research and Evaluation Analyst | Remote - NCR | Ottawa | Ontario | |
| Sara Hubberstey | Usability Researcher | Remote - NCR | Ottawa | Ontario | |
| Sherman Shiu Man Kwok | a/Lead, Digital Transformation Research | 343-543-5753 | 250 Tremblay Road | Ottawa | Ontario |
| Tatiana Luiza Schmidt | Executive Assistant | 343-553-7653 | 250 Tremblay Road | Ottawa | Ontario |
| Tony Bongiorno | Behavioural Researcher | 613-295-7806 | 250 Tremblay Road | Ottawa | Ontario |