Service Delivery and Management


Name Title Telephone Number
Abdellah Mejdouli Technical Advisor, Incident Coordination 613-943-7339
Abdou Chahdi IM/IT Team Leader 613-943-3497
Adam McGuire CS04: A. Account Manager RCMP 613-220-0660
Aditya Gangaraju Senior Analyst 613-619-1798
Adji Sira Deme Ndiaye Support Technician, Infrastructure/Operations 514-210-9657
Adji Sira Deme Nydiaye IT Operator 514-283-2644
Ahmed Ameur Service Transition Coordinator (STC) 514-465-1961
Alain Albert System Analyst 506-548-7440
Alain Trudel 613-218-4721
Alain Bard A/Director 613-219-4131
Alain Pratte Team Lead Incident Coordination 613-244-2928
Alan McCaugherty Regional Service Delivery Manager, IT Business Line Support Services - VAC and DND Ontario 613-536-4530
Alan Daly Process Analyst 613-408-4653
Alban Rrahmani Technical Advisor, AAFC 343-550-3126
Aldo Di Gioacchino Manager 613-302-9157
Alex Comtois Lecocq (!) Senior Analyst 343-548-4665
Alexander Hedges Team Leader 613-957-0085
Alexis Bura Administrative Advisor, ITAM Officer 343-999-5679
Alganesh Embaye 613-954-9816
Ali Kramers Agreements Officer, Enterprise Business Intake & Demand Management 613-790-2847
Alison Seguin IT Asset Management Officer 343-542-8299
Allain Daigle Technical Advisor 506-380-9476
Amadou Sow IT Support Technician 613-947-1803
Amanda Ellis Technical Specialist 613-697-0254
Amanda Hiscock Support Analyst, AOSD 613-355-7569
Amin Mashali-Ferdows 613
Amol Gill Analyst 613-371-2660
Amy Reashore Senior Analyst 613-956-5446
Amy Lachapelle Administrative Clerk 343-542-4725
Anastasiya Zaroubina 613-220-1283
Andre Barbeau Team Leader 613-943-5634
André Bouchard Junior Technical Specialist 613-716-4493
André Lepage Technical Specialist 613-875-0036
André Leclerc Team Lead, Incident Coordination, Service and Delivery Management Branch 613-327-6912
Andrea Houghton 613-990-9834
Andrea Charette Lepage Executive Assistant 819-775-0198
Andree Lacroix Team Lead 613-862-7857
Andrew Cudmore Senior Service Delivery Manager, Atlantic Region 902-393-4769
Andrew Parent Senior Technical Specialist 613-868-2330
Andrew Lowe Support Analyst, Infrastructure Operations 613-954-9816
Andrew Hotte Enterprise Business Intake & Demand Management 613-219-0669
Andrew Goodier 343-548-0134
Andrew Wortman Acting Executive Assistant 613-670-8624
Angele Poulin Systems Analyst 819-934-2247
Anitta Martignago 613-790-3078
Anne Marie Larocque Service Authorization Process Coordinator 613-410-2062
Annette Azzi Manager, Incident Coordination 613-850-5610
Annie Lam Senior Analyst, Emergency Management 613-410-4970
Anthony Weiss Service Delivery Manager - ISED 705-477-3285
Anthony Harper 226-217-0509
Arnaud Sebire 514-297-6490
Aruna Bhojwani Manager, Service Management Transition Planning and Support 514-421-4677
Bart Bristow Senior Technical Advisor 613-799-3171
Belarmino Da Silva Technical Specialist 613-697-2067
Ben Lorey Business Analyst 613-670-1600
Benoît Langlois Team lead, ECC-East 514-465-0695
Beth Gazzola Manager 613-858-7055
Beverley Miranda Service Delivery Manager 613-294-9644
Beverly Stonehouse Senior Advisor, Service Strategy and Design, Service Management Transformation 613-698-2469
Bill Ouellette Team Leader - Validation & Oversight 506-851-3420
Blair Trottier RCMP - Account Operations Manager (AOM) 613-863-7594
Brad Klatt 613-949-3011
Brendan Dunne Director General, Policing Infrastructure Operations 613-993-1794
Brian Stordy Hosting Production Services Officer 506-851-6838
Brian Drinkwater Support Analyst 613-290-9538
Brigitte Lefebvre Agreements Assistant 613-462-1872
Bruce Dell IT Specialist 613-617-3559
Bruce Beaulieu-Ouellette 613
Bruno Lafleur Incident Coordination, Service Management Branch 514-706-4638
Bryan Davis Team Leader 604-703-2429
Byron Ala Business Analyst Team Lead (DND & VAC) - EBIDM 613-851-6455
Calvin Martini Service Management 506-380-8649
Cameron Watt Senior Analyst 613-716-5378
Carlo Sicoli SSC Service Delivery Manager - (PSPC) 613-816-5945
Carol Shalaby Agreements Officer 613-415-7686
Carole Demontigny Service Transition Coordinator 514-877-3593
Caroline MacIntosh Director General - Service Management Transformation 613-670-1721
Caroline Chambers 343-540-9014
Catherine Richard Planning Support Officer- Communications 506-851-2319
Catherine Keir IT Support Analyst 343-999-3950
Cathy Brennan IM/IT Team Leader 613-301-7684
Celeste Bouma Manager ? Service Management Program and Policy 613-793-5691
Celia Rodrigues Administrative Assistant 613-951-2454
Charles Mason Senior Technical Advisor - Atlantic 902-720-5024
Chris Szwarc Director 613-808-7757
Chris Doucette Technical Analyst 902-314-1393
Chris Churchill a/Mgr Storage 613-240-5593
Chris Orankiewicz Technical Advisor - SSC 613-863-8547
Christelle Wong Kee Song 613-859-3571
Christian Barnett A/ Director, National Service Delivery Management 613-868-9871
Christian Coté 613-761-8804
Christina Perge Technical Advisor 613-618-2812
Christopher Bourgeois Team Lead 613-790-7869
Christopher Arney 613-291-5057
Claude Rancourt Operator 514-421-4699
Claude Diotte Systems Analyst 613-716-0492
Claude Legendre Senior Technical Specialist 613-223-7197
Claudia Miranda Techninal Advisor 613-716-4013
Clémence Estéphan Scheduling, Correspondance & Administrative Assistant 613-688-9093
Clifford Ivey Senior Technical Specialist 204-782-3865