| Abdigani Nur | Problem Analyst, Problem Management Operations | 343-542-6535 | 1285 Baseline Road | Ottawa | Ontario |
| Ahmed Almaghrawi | ? Technical Advisor, Problem Management Operations | 514-342-2244 | 715 Peel Street | Montréal | Quebec |
| Daniel Landry | 873-354-4874 | 11 Laurier | Gatineau | Quebec | |
| Dickins Sénélus | Problem Analyst | 343-549-1580 | 350 King Edward Avenue | Ottawa | Ontario |
| Donna Carter | Trending Analyst, Problem Management Operations | 613-762-7208 | 350 King Edward Avenue | Ottawa | Ontario |
| Etienne Lawrence | Team Leader, Problem Management Operations | 613-218-5358 | 350 King Edward Avenue | Ottawa | Ontario |
| Gerry Shortill | Process Integration Architect / Engineer | 613-299-9138 | 1285 Baseline Road | Ottawa | Ontario |
| JianZhou Tu | 1285 Baseline Road | Ottawa | Ontario | ||
| Leo Vaillant | Technical Specialist | 613-868-1989 | 350 King Edward Avenue | Ottawa | Ontario |
| Luc Groulx | Technical Specialist | 613-851-4287 | 99 Metcalfe Street | Ottawa | Ontario |
| Manon Cormier | Problem Analyst, Problem Management Operations | 506-871-1823 | 1081 Main Street | Moncton | New Brunswick |
| Marc Pratt | Consultant | 343-548-9961 | 1285 Baseline Road Tower 3 4th Floor | Ottawa | Ontario |
| Marc Gendreau | A/ Manager, Problem Management | 343-550-4100 | 350 King Edward Avenue | Ottawa | Ontario |
| Marie-Pier Desormeaux | 514-709-4770 | 715 Peel Street | Montréal | Quebec | |
| Mark Haggan | Trending Analyst, Problem Management Operations | 204-510-8208 | 111 Lombard Avenue | Winnipeg | Manitoba |
| Michael Grenier | A/ Director Problem Management and Process Integration | 613-355-0792 | 350 King Edward Avenue | Ottawa | Ontario |
| Micheal Gillard | Problem Analyst | 343-540-6032 | 350 King Edward Avenue | Ottawa | Ontario |
| Robert Urquhart | Hosting Production Services Officer | 204-295-8000 | 111 Lombard Ave | Winnipeg | Manitoba |
| Stephanie McQueen | Analyst | 613-242-2923 | 494 Dundas Street East | Belleville | Ontario |
| Vaden Ellsworth | 613-618-1298 | 350 King Edward Avenue | Ottawa | Ontario |